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Beyond Products: Complete Service Excellence
At Thai Sugar Group, we offer more than just premium sugar products. Our comprehensive service approach ensures that working with us is seamless, reliable, and value-adding for your business.
Reliable Global Delivery
With decades of experience in international sugar trade, we’ve perfected our logistics operations to ensure timely, cost-effective delivery to any global destination.
We can establish regional warehousing solutions to ensure consistent supply and buffer stock for your operations.
Expertise When You Need It
Our technical team can provide advice on the optimal sugar products for your specific applications and processes.
We offer comprehensive documentation and testing protocols to support your quality management systems.
Our sugar specialists can visit your facilities to recommend improvements in sugar handling, storage, and usage.
Tailored to Your Business Needs
Work with our R&D team to develop bespoke sugar products that meet your specific requirements for:
We offer flexible supply arrangements to match your business model:
For qualified partners, we offer co-manufacturing arrangements at our facilities.
Responsive Support at Every Step
Each major customer is assigned a dedicated account manager who understands your business needs and ensures seamless service.
Our international customer service team is available around the clock to address urgent inquiries.
Access order information, certificates, technical documentation, and place new orders through our secure customer portal.
Ensuring Consistent Excellence
Our laboratories perform extensive testing on all products, including:
Chemical analysis
Microbiological screening
Physical properties testing
Performance testing
We provide complete quality documentation including:
Certificates of Analysis
Certificates of Origin
Sustainability certificates
Compliance documentation
Our advanced tracking systems provide complete traceability from field to final delivery.